FAQs
Do you have questions?
We are happy to provide as many answers as we can below.
Please reach to us if you are still unsure!
GOT QUESTIONS?
Frequently Asked Questions
Everything you need to know about our video marketing kits. Can’t find your answer? Get in touch — we’re happy to help.
What is included in a Complete Industry Video Kit?
Each kit includes a full suite of professionally produced videos — traditional promotional ads, human spokesperson videos, animated explainers, whiteboard-style videos, testimonial templates, branded stingers & outros, and short-form Facebook & social media videos. All are personalised with your business name, logo, phone number and branding.
How does ordering work?
(1) Choose your industry pack and purchase it. (2) Send us your business name, logo, phone number, website and service area. (3) We personalise all videos and deliver them by email — ready to use straight away.
How long does delivery take?
Most orders are completed within 3–5 working days of receiving your business details. Need it sooner? Get in touch and we will do our best to prioritise.
What format will my videos be delivered in?
Videos are delivered as MP4 files in HD resolution — the standard format that works on Facebook, Instagram, YouTube, TikTok, your website, and most email marketing tools.
Can I request changes or revisions?
Yes. If text overlays, business details or any specific element needs adjusting, just let us know and we will sort it. We want you to be completely happy with your videos.
Do I need to appear on camera?
No. All spokesperson videos use professional on-camera talent. You don’t need to film anything yourself — just send us your details and we handle all the production.
My industry isn’t listed — can you still help?
Absolutely. We have video content for 200+ industries. If your niche isn’t on our Industries page, just contact us and we’ll find the right videos for you.
How much does a complete kit cost?
Complete industry video marketing kits are £149 each — a full suite of personalised videos, far better value than commissioning individual videos from a production agency.
What if I only want one or two videos?
We also sell individual video styles — stingers from £20, traditional ads from £50, and more. See our Video Styles page. But the Complete Industry Kit is by far the best value for a full marketing suite.
Do I own the videos once delivered?
Yes — they are yours to use however you like, wherever you like. No ongoing licensing fees.
Is there a money-back guarantee?
Yes. If you are not satisfied, get in touch within 14 days of delivery and we will make it right. See our Refund & Returns Policy for full details.
Can I see a sample before I buy?
Yes — we offer a free personalised video stinger. Fill in your details and we’ll send you a branded sample with no charge, no credit card required.